Shipping & Returns Policy for SJ Unlimited LLC
Last updated: [Date]
1. Shipping Policy
1.1 Processing Time
Orders are typically processed and shipped within [X] business days of receipt. Please note that processing times may vary during peak seasons or promotional periods.
1.2 Shipping Methods
We offer several shipping options, including standard and expedited shipping. Shipping costs and estimated delivery times are provided at the checkout.
1.3 Shipping Restrictions
We currently ship to [list of countries or regions]. For international orders, please be aware that additional customs duties or taxes may apply, and the customer is responsible for these charges.
1.4 Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the provided tracking number on our website or through the carrier's website.
1.5 Shipping Delays
While we make every effort to ensure timely delivery, we cannot be held responsible for shipping delays caused by factors beyond our control, such as weather conditions, customs processing, or carrier issues.
2. Returns Policy
2.1 Returns Eligibility
We accept returns within [X] days of the delivery date. To be eligible for a return, the item must be unused, in the original packaging, and in the same condition as received.
2.2 Return Process
To initiate a return, please contact our customer service team at [customer service email] with your order number and reason for return. Our team will provide you with further instructions on returning the item.
2.3 Refund or Exchange
Upon receiving and inspecting the returned item, we will process your refund or exchange. Refunds will be issued to the original payment method. Exchanges are subject to product availability.
2.4 Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service for returns, and we cannot guarantee that we will receive your returned item.
2.5 Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will work with you to resolve the issue promptly.
3. Contact Us
If you have any questions or concerns about our Shipping & Returns Policy, please contact us at [contact email].
By placing an order on sjunlimitedllc.com, you agree to abide by the terms outlined in this Shipping & Returns Policy. We reserve the right to update or modify this policy at any time.